Reputation Governance is about creating a culture of resilience across your organisation. This is not just about avoiding crises, it’s about communicating in a way that consistently reflects your values and witness, so reputation is stewarded in both calm and storm.
It means putting the right frameworks, practices and culture in place so that:
- Crisis advisory support.
- Message development and rapid response statements.
- Media relations and monitoring, alongside social listening.
- Stakeholder communication and sensitive communications guidance.
- Post-crisis reviews and leadership debriefs.
- Progress reporting frameworks for transparency.
- Rebuilding trust by effectively communicating progress/change, alongside positive narrative storytelling.
- Identifying and amplifying good news stories.
- Thought leadership and media engagement.
- Campaigns that highlight impact, heritage and mission.
- Positioning Cathedral leadership teams as trusted, valued voices in civic life.
"We have benefitted enormously from partnering with Jersey Road. Their expertise has been invaluable in helping us develop crisis resilience and become better prepared for increased scrutiny. We've also worked together to develop practices that help mitigate against reputation risks developing and escalating in the first place. They have been proactive in scanning the cultural horizons, quick to respond when needed, calm under pressure, wise in their recommendations, and at all times helped us remain true to our core Christian ethos."
Gareth Russell
Chief Executive Officer
[email protected]
Sarann Buckby
Associate Director – Reputation Governance
[email protected]
With decades of experience in journalism, advocacy and communications, our team knows what it takes to craft campaigns that can have a lasting impact.
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